FAQs

  • To initiate the ordering process, please get in touch with our experienced sales team by emailing sales@lorrainefashion.com. Please ensure that you include your shop name, address, contact details, and ABN in the email.

  • Yes, we do have a minimum order quantity requirement. Please contact our sales team for specific details on MOQ for your chosen items.

    By contacting our sales team directly, you'll receive tailored support and expert advice to make your wholesale shopping experience as efficient and successful as possible.

  • We provide size charts for our products to help you make the right selections for your customers. You can find these here. These charts offer measurements and sizing guidance. If you need further assistance, our team can provide advice based on your customer demographics and preferences.

  • For delivery, you can choose between either Australia Post or direct freight.

    We understand the importance of prompt delivery, which is why we aim to provide next-day delivery for orders to NSW, QLD, and VIC.

    However, the delivery time can vary depending on your location and the size of your order.

    Typically, the general rule of thumb is delivery within 5-10 business days.

  • Shipping costs are calculated based on the size and weight of your order, as well as your location. We offer competitive shipping rates and can provide you with an estimate when you place your order.

    Please find below rates:

    • NSW: $16 per package

    • QLD: $26 per package

    • VIC: $26 per package

    • TAS, WA & SA: Depends on weight and size

  • Once your order has shipped, you will receive a tracking number via email.

    You can use this tracking number to track your order on our website or on the carrier's website.

  • Yes, we do offer custom manufacturing services. If you have specific design ideas or require custom-made products for your boutique, You could contact our production manager sales@lorrainefashion.com for further information.

    We can work with you to bring your vision to life.